Customer Service Request - Cork City Council

Customer Service Request

Please note a customer service request is not a Complaint.

A Complaint is when a Service Request has not been attended to in a timely manner or when the request has not been dealt with in a satisfactory manner. Please see our feedback and complaints page for more information.

If you are requesting a service from Cork City Council—such as road repair, a blocked gully, housing maintenance repair, issues regarding litter or any other local service—please use our Customer Service Request Procedure. This procedure ensures your request is directed to the appropriate department and dealt with in a timely and transparent manner.

For any requests you may have in the Cork City area this can be logged by the Customer Care Team as follows

Phone: +353 21 4924000

Email: servicecentre@corkcity.ie.

Online Submission:

Emergency out of hours, active outside of Customer Care Hours: +353 21 4966512

Cork St Patrick’s Festival Five Day Celebration begins this Friday March 13th with record 3600 participants in the St. Patrick’s Day Parade

Organised by Cork City Council, the Cork St. Patrick’s Festival, which begins this Friday, is a fantastic five-day celebration of Irish music, culture and heritage. The festival which takes place all over Cork City will feature concerts, céilí dancing, music trails, traditional Irish music performances, family events and the much-loved St. Patrick’s Day Parade.

Cork City Council Shows its Support for Daffodil Day Campaign

The Lord Mayor of Cork, Councillor Fergal Dennehy and the Lady Mayoress were joined by several city councillors on Monday afternoon to encourage people to support this year’s Daffodil Day campaign.

Cork City Council to give 5,000 Native Trees Away for free as part of National Tree Week 2026.

Following on from the successful tree giveaways held in 2024 and 2025, Cork City Council will again distribute 5,000 free native trees this year as part of National Tree Week.

Cork Docklands to be Exemplar in Shaping Climate-Ready Cities

Cork City Council is using the docklands - one of Ireland’s largest urban regeneration projects - to show how Ireland’s cities can grow in ways that work with nature, not against it.

27 February 2026

Lord Mayor backs Dan as he prepares to represent Ireland at World Cup Gymnastics

The Lord Mayor of Cork, Cllr Fergal Dennehy has wished Cork City Council employee Dan Fox the absolute best of luck as he prepares to represent Ireland in the upcoming 2026 FIG Apparatus World Cup in Artistic Gymnastics.