Public Lighting

Cork City Council are responsible for the maintenance of approximately 25,000 public lights across the city. Public lights are important for ensuring road safety at night and enhancing the public realm of the city. The maintenance of public lights is currently undertaken by Electric Skyline Ltd on behalf of Cork City Council. Every street light is checked for faults during a fortnightly night-time patrol. Standard faults are repaired within 5 working days while non standard repairs may take longer.

 

Report faulty/out of order streetlight

If you wish to report a light out of order in your area there are a number of options below:

  • Submit fault online quickly by clicking HERE
  • Call +353 (0)21 2066 400, Mon – Fri 8am to 8pm. Sat 8am to 6pm
  • City Council Customer Unit +353 (0)21 492 4000
  • Email Fault Details to traffic@corkcity.ie

If your query relates to lights that have not been turned on in a new housing estate or lights in an estate that has not been taken in charge by Cork City Council please note that this is a matter for the developer of the estate and your query should be directed to them.

 

Info needed to log a fault

  • Street on which the light is located
  • Asset Id (5 Digit Number) or Pole number

Assit Id    Assit Id                Pole Number

Types of Assit Id                                Pole Number

      

  • Fault description: e.g. no lighting, light on during day, twisted bracket etc.
  • Any other relevant information (building number, any other landmark information)

 

Public lighting Emergency Situations

Electric Skyline operate an on-call service +353 (0)21 492 4000 for out of hours electrical emergencies to report emergency situations such as road traffic accident or exposed electrical cables related to street lighting assets only. Normalised Public lighting outages should be reported under the Faulty/Out of order section above. ESB Networks are the main contact for any faults related to the ESB distribution system

 

ESB Networks Emergency Situations

ESB Networks operate a call save 1850 372 999 number for emergencies / electricity interruptions or to report emergency situations such as fallen power lines etc. ESB Networks will not respond to non - emergency fault reports such as streetlights out of order or foliage blocking streetlights.

 

Exterior Lighting Design Requirements

Cork City Council Exterior Lighting Design Requirements, Guidance & Specification Manual for Lighting Equipment Supply, Installation & Maintenance HERE