Cork City Council and COVID-19: Help us to help you

Cork City Council wants to support the health and wellbeing of everyone in our city, therefore we are temporarily changing the way in which we deliver our services under Level 5 Covid restrictions.


Public offices:

Cork City Council continues to provide essential public services. In line with current public health guidelines, public offices will remain open on an appointment basis only.


We are asking residents, businesses and communities to visit or to call our Customer Service Unit at 021 492 4000 for help and to arrange any necessary appointments.


Community Response Forum

The Cork City Covid-19 Community Response Forum phone line is open from 9 a.m. to 5 p.m, Monday to Friday.


This forum is in place to ensure that vulnerable members of our community in Cork City or those living alone can access vital grocery, medicine and fuel deliveries and social care supports.


The Cork City Covid19 Community Response Forum can be contacted on 1800-222-226 or email⠀

All Cork City Council parks, playgrounds and allotments remain open.

Mahon golf course is closed until further notice.  Leisureworld gyms and swimming pools will close from close of business on December 31st 2020.


Cork City and County Archives, Cork Public Museum, Elizabeth Fort, Old Cork Waterworks and St Peters on North Main Street are all closed. 


Car Parking:

Two hours free parking continues to be available at Cork City Council’s two multi-storey car parks at North Main Street and Paul Street. The Black Ash Park & Ride facility will continue to operate.  Disc parking remains in operation in Cork City's designated disc parking areas.




Cork City Libraries are closed until further notice under Level 5 restrictions.

Although the library  buildings are closed, members can renew items online and use our online services including ebooks, eaudiobooks and online newspapers at any time. 

All memberships due to expire in the coming weeks have been extended until 1 April 2021. All items due back have been renewed until 12 January 2021. There are no fines.

Information and links available at, and check our Facebook and Twitter for updates.


The cessation of emergency legislation (since 23rd May 2020) means that all statutory planning requirements now apply.  Cork City Council's planning function continues to operate during Level 5.

The planning system is open to members of the public by appointment only.  in accordance with public health guidelines and in the interest of the safety of both visitors and staff, the Development Management section will continue to encourage transactions to be carried out through email, telephone and video conferencing. Please consider visiting the public offices only where business cannot be conducted via phone, email or video conferencing.  

Members of the public are directed to the website where they can search for and view a planning application, find details of the planning application process, access planning forms, find details regarding short term letting, view weekly planning lists and access information regarding planning enforcement.