Customer Care-Customer Charter

Customer Care is about meeting and exceeding the customers' expectations of service. It involves dealing fairly, properly and impartially with our customers. It involves a commitment to delivering the best service to our customers in an effective and caring manner.

Quality service is a key corporate goal in our Corporate Plan. Our aim is to deliver efficient, focused quality services in an effective manner to meet the needs of our citizens.

If you have any queries or comments please contact us at:

Customer Care Section,
Corporate & External Affairs,
Cork City Council,
City Hall, Cork.

Tel: 021-4924000
Fax: 021-4314238


Cork-City-Council-Customer-Charter-Eng-2024.pdf (size 270 KB)

Cairt-do-Chustaime‏iri.pdf (size 243.1 KB)