News » Archived News 2009

Flooding Emergency - update (6pm, 25/11/09)


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                               Outside of these hours, please telephone the 24-hour emergency number 021 4966512


The following is the current information on emergency water supplies and related information as at 6pm on Wednesday, 25th November 2009.  This press release includes all updates issued by Cork City Council today (25/11/09).


Water Supplies

Areas supplied by Lee Road Waterworks continue to experience supply disruption.  


Emergency Water Supplies

Emergency water supplies are being provided in affected areas.  Water tankers to provide this service are located in:

Ballyvolane Shopping Centre (8am – 8pm)

Blackpool Shopping Centre (8am – 8pm)

Hollyhill Shopping Centre (8am – 8pm)

Sam Allen Sports Complex , Knockfree Avenue (8am – 8pm)

Nemo Rangers GAA, South Douglas Road (8am – 8pm)

Barnavara Crescent - off Banduff Road (8am – 8pm)

Na Piarsaigh GAA Complex (8am-8pm)

St. Brendan's Church, The Glen (8am-8pm)

Glencree Crescent, North Ring Road (8am-8pm)

The Glenanaar Pub, Boreenmanna Road (8am-8pm)


Hydrant Stand Pipes are also in place in the following areas:

Ardmahon Estate, Ballinlough (8am-8pm)

Musgrave Park/Pearse Road (8am-8pm)

Junction Togher Road / Clashduv Road (8am-8pm)

Sandymount Drive, Summerstown Grove, Glasheen (8am-8pm)

Coburg Street (8am-8pm)

Lower Glanmire Road at Junction with Summerhill North (8am-8pm)


People are asked to bring their own containers and, as a precautionary measure, the water should be boiled before use.

Caution:  Householders in affected areas should exercise caution in the use of heating systems and electrical appliances e.g. washing machines, dish washers and electrical showers.

Water users in the Central Island and suburbs are asked to use water sparingly.

Cork City Council is asking members of the public in areas unaffected by the water shortages to conserve their water supply.

The Council is also appealing to schools and institutions etc. who may have automatic toilet flushing systems to ensure these are disconnected when not in use.


Water for Sanitary purposes only

Water for sanitary purposes only is available at the following locations:

North East

§         ·        Ballyvolane Road/ Ashgrove Drive Junction

§         ·        Lotamore Close, Old Youghal Road

§         ·        Silversprings Hill/ Boherboy Road Junction

§         ·        Middle Glanmire Road and Inis Colm Road

§         ·        Centra on the Old Youghal Road

§         ·        Corrib Lawn, Mayfield

§         ·        Junction of Ballyvolane Road and North Ring Road

§         ·        Glenfields Park

§         ·        Thorndale Estate, Dublin Hill

§         ·        St. Luke’s Cross

§         ·        Murmount Villas/ Old Youghal Raod

§         ·        COPE Foundation, Middle Glanmire Road

§         ·        Ballyhooley Road – Red Setter Pub

§         ·        Landsdowne Court, Old Youghal Road (city end)

§         ·        Glen Avenue and Thomas Kent Park

§         ·        Lovers Walk, Falcon Hill

§         ·        Boyne Crecent

§         ·        Dublin Hill Upper/ Junction Kinvara Drive

§                  Mervue Lawn

         Wellington Road/Belgrave Avenue


North West

§         ·        Kilmore Road, Knocknaheeny

§         ·        Harbour View Road (Service Station)

§         ·        Sundays Well Road (Church Car Park)

§         ·        Cathedral Road/ Bakers Road

§         ·        Mount Agnes Road

§         ·        Sunvalley Drive at the Grotto

§         ·        Wolfe Tone Street ( The Square)

§         ·        Opposite na Piarsaigh GAA Club (Fairhill Upper)

§         ·        Barretts Buildings

§         ·        Bridevalley Park, Fairfield Road

§         ·        Redemption Road Junction with the Lawn Estate

§         ·        Cathedral Road, outside Medi Group – opposite Cathedral entrance

§         ·        Popes Quay outside Church

§         ·        Blarney Road/ Monastery Hill

§         ·        Blackpool Church, Great William O’Brien Street

§         ·        Fairhill – Knockpogue Avenue

         Fitz Boreen

         Fairfield Avenue (bottom of the hill)


Water for Commercial purposes only

Water for businesses and companies who wish to access large quantities of water for commercial purposes only is now available at Euro Business Park, Little Island.   Water can be filled from a Cork County Council stand pipe.  Businesses and companies are requested to bring their own tankers.  For directions and times, please ring 086 6031642


Shower facilities available

Cork City Council has made arrangements with the following hotels and leisure centres who have kindly agreed to provide shower facilities free of charge to members of the public affected by the current water shortages (it is advisable to contact the venue in advance).

Ashley Hotel, Coburg Street, Tel: 4501518

Clarion Hotel, Lapps Quay, Tel: 4224900

Fitzgeralds Vienna Woods Hotel, Glanmire, Tel: 4821146

Gresham Metropole Hotel – Leisure Centre, McCurtain Street, Tel: 4508122

Jury’s Inn, Anderson’s Quay, Tel: 4943000

Leisureworld, Bishopstown, Tel: 4346505

Mahon Golf Course, Tel: 4292543

Radisson SAS Hotel Leisure Centre, Little Island, Tel: 4297000

Rochestown Park Hotel, Leisure Centre, Rochestown, Tel:  4890800

Cork International Airport Hotel, Tel: 4549800.

 *Cork City Council wishes to thank all these hotels and leisure centres for their generous co-operation at this time*


Removal of flood-damaged goods

Cork City Council’s collection of flood damaged goods from domestic properties that are unable to dispose of these materials commenced on Tuesday, 24th November 2009 and is continuing.  Any goods that require collection should be left on the footpath outside your premises.  Please ensure that any goods that are required for insurance purposes are not presented on the footpath.  Please note that hazardous waste, cast iron baths or building material will not be collected.

Please contact the Waste Operations Section of the Environment Directorate, Cork City Council, at the following numbers (9am-5pm) for further information:

021 4924299


012 4924308


021 4924632


021 4924088


Additional recycling bags available

Cork City Council’s refuse collection account customers in areas affected by the water shortage may obtain an additional 10 recycling bags free of charge from The Reception Desk, City Hall, Anglesea Street, Cork on the following days and times:


Friday 27th November 2009, 9am – 4pm

Monday, 30th November to Friday, 4th December, 9am – 4pm


Account holders will be required to provide personal identification when collecting the recycling bags.

Cork City Council recommends that empty drinking water bottles be recycled in the correct manner.


Public Health advice -

The HSE South has announced details of its Community Welfare Services for victims of flooding in Cork city and county (25/11/09)

People who have experienced hardship due to the unprecedented flooding in recent days are encouraged to attend a HSE South Community Welfare Clinic in their area. Opening times for the 50 clinics located across Cork city, West Cork and North Cork follow.

The clinics will run for this week only, however, depending on demand, may be extended.

Full information available on the following link:


The following is Public Health Advice for the general public on flooding and water usage in Cork as advised by the Department of Public Health, HSE South, - (24/11/09) 


The HSE South is advising people to take the following precautions to protect their health during the current period of flooding and subsequent interruption of water supply.


Infection problems arising from floods in this country are rare. Usually any harmful bugs in floodwater become very diluted and present a low risk but there are a few precautions that can be taken:

·        Wherever possible, try to avoid coming into direct contact with floodwater. If you have to go into the water, wear waterproof gloves and rubber boots and remember to be careful of potentially concealed hazards

·        Wash your hands – this is the most important way to get rid of harmful bugs. Use clean warm water, if available, with soap. Rinse and dry your hands after going to the toilet, before eating or preparing food, or after being in contact with floodwater, sewage or with items that have been in the water. Use cold water if there is no warm water (or else hand wipes, sanitizers etc. if there is no water at all)

·        Keep any open cuts or sores clean and prevent them from being exposed to floodwater. Wear waterproof plasters.



Emergency water supplies are being provided in affected areas. People are being asked to bring their own containers for water collection. It is important to ensure your water container is clean before it is filled.

·        As a precautionary measure, you are advised to boil this water before use (this applies to both drinking water and water used for food preparation).

·        All water for drinking and food preparation should be brought to the boil and then allowed to cool before using. Please remember that boiling water can carry a risk of scalding accidents. It is advisable to use a kettle rather than pots and pans. If you must use open containers such as pots and pans, then special care should be taken around young children or vulnerable people. Keep panhandles turned inwards where children / other vulnerable people cannot reach them.

·        Boiled water (subsequently cooled) or bottled water may be used for brushing teeth, washing food, cooking and making ice.


Hand washing

People should ensure that they wash their hands frequently; if no tap water is available, then use the water supply from water tankers in designated areas, bottled water, hand wipes, sanitizers, etc.


Bottle feeding for babies

In preparing formula feeds for infants / babies, it is advisable to use water from one of the water tankers in the designated areas, or bottled water brought to a 'rolling' boil and left covered to cool for no more than half an hour. Then follow the manufacturer's instructions on making up the feed.

Use cooled boiled water or bottled water for cooling the feed once it has been made up. Ready-to-feed liquid formula may be used instead.

All bottled water should comply with all drinking water standards and will be safe to use in preparing baby feed. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. Look at the label for sodium or `Na' and check its level is not higher than 200mg per litre. If the content is higher, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.



If tap water is not available for bathing infants, boiled and cooled tanker water or bottled water are safe alternatives. Another safe alternative to bathing is to use baby wipes for hand cleansing and washing infants.

Similar advice applies to older children and adults.


Toilet flushing

The public are advised to conserve water where possible. It is not necessary to flush the toilet after urination. If there is no water for flushing toilets, other recycled water may be used e.g. water left over after washing, rainwater etc.


Contact lenses

Tap water or tanker water should never be used for cleaning or storing contact lenses since this could cause a rare, but serious, eye infection.



Schools in affected areas that do not have water for drinking, washing or sanitation should consider temporary closure for the duration of the emergency.


Private water supplies

If your water is sourced from a private supply such as a well, then check that it has not been affected by the flood water. If the private well has been covered by flood water, if the water changes colour, taste or smell, or, if you believe the supply has been affected by the flood, assume the water is unsafe to drink unless boiled or sourced elsewhere.



Note: Most of the information in this section can be accessed at: (‘Flooded Homes’ HSE Environmental Health Jan 2009)


The following outlines some basic precautions to keep you and your family safe while cleaning up your flooded home.

Starting off

-         Wash hands with soap and clean water before and after flood cleanup activities

-         Cover cuts / sores with waterproof plasters

-         Wear waterproof boots, plastic or rubber gloves at a minimum

-         Take care with electrics, gas and sharp objects

-         Keep children safe


How and what to clean

-         Remove mud /dust

-         Scrub hard surfaces with hot soapy water and detergent (including walls, hard-surfaced floors and furniture)

-         Wipe over surfaces and disinfect with a weak solution of bleach (following manufacturer’s instructions) 

-         All food preparation surfaces and equipment must be cleaned thoroughly and disinfected (following manufacturer’s instructions)

-         Dispose of any food and associated packaging that had contact with floodwater

-         Wash bedclothes and other soft fabric articles such as children’s soft toys on a hot cycle (60oC or higher). This will destroy most germs that may be present. Other contaminated soft furnishings that cannot be put in a washing machine will have to be cleaned professionally.  If this is not possible they may have to be discarded.


Drying Out

-         Ventilate your home well (open all doors and windows)

-         Remember that generators, dehumidifiers and other fuel-driven equipment should never be used indoors without adequate ventilation.

-         Allow cleaned surfaces to dry completely as germs and mould thrive in wet conditions


Rats and Pests

-         Rats may be on the move after a flood but they are generally wary of humans.

-         Put rubbish in hard bins. If not possible, keep rubbish away from your home.

-         Avoid approaching rats. If you are bitten by a rat, seek medical advice.


Living in your flood-damaged home

-         Try to have some heating on at all times once it has been safety-checked

-         Consider the use of a dehumidifier

-         Ensure the property is well ventilated

-         Leave windows open as much as possible but be mindful of security



If you feel unwell during the current environmental emergency, this does not necessarily mean that you are suffering from any illness associated with flooding.  If you are concerned about yourself or a family member you are advised to contact your family doctor.”



Information from Bord Gáis

Bord Gáis has received a number of queries from natural gas users regarding use of their heating systems during the current water supply situation.  

The advice from Bord Gáis ( is as follows:


“Natural gas central heating systems should continue to operate in instances where water from the mains supply has been cut off.  Natural gas users who have the option to control their central heating and domestic hot water circuits separately, can continue to use their central heating boiler but should avoid use of the hot water circuit until water supplies have been restored.  For natural gas users who do not have the option to control their hot water separately from their heating, they should be aware that where the hot water circuit and heating circuit are shared and the level of the water in the hot water system (cylinder / domestic storage tank) runs down, the boiler may trip out (on temperature overheat). This is a normal boiler safety control.  Note that using your hot water taps will result in the draining down of the domestic hot water system (cylinder / domestic storage tank).  For users with Combi type boilers (normally operated without the need for hot water storage unit) the central heating system should continue to operate as normal however, the hot water system, which is normally fed directly from the mains water supply, will not operate until the water supply is restored.

If customers experience difficulties with their central heating system, they should contact a local Registered Gas Installer (RGI). Visit to find a local RGI.”


Road Closures and Diversions

All roads are open.


Members of the public should stay tuned to local and national media for further updates.





Valerie O’Sullivan,

Director of Emergency Services,

Cork City Council,

City Hall,








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