News » Archived News 2009

Civic Emergency update 5.30pm, Monday, 23rd November 2009


The following is the current information resulting from the recent flooding as at 5.30pm on Monday, 23rd November 2009


Water Supplies

Areas supplied by Lee Road Waterworks continue to experience supply disruption.  The plant at Lee Road Waterworks has been accessed and damage is currently being assessed.

Emergency Water Supplies

Emergency water supplies are being provided in affected areas.  Water tankers to provide this service are located in:

  • Ballyvolane Shopping Centre (8am – 8pm)
  • Blackpool Shopping Centre (8am – 8pm)
  • Hollyhill Shopping Centre (8am – 8pm)
  • Sam Allen Sports Complex , Knockfree Avenue (8am – 8pm)
  • Nemo Rangers GAA, South Douglas Road (8am – 8pm)
  • Barnavara Crescent - off Banduff Road (8am – 8pm)
  • Na Piarsaigh GAA Complex (8am-8pm)
  • St. Brendan's Church, The Glen (8am-8pm)
  • Glencree Crescent, North Ring Road (8am-8pm)


     Hydrant Stand Pipes are also in place in the following areas:

  • Ardmahon Estate, Ballinlough (8am-8pm)
  • Musgrave Park/Pearse Road (8am-8pm)
  • Junction Togher Road / Clashduv Road (8am-8pm)
  • Sandymount Drive, Summerstown Grove, Glasheen (8am-8pm)
  • Coburg Street (8am-8pm)
  • Lower Glanmire Road at Junction with Summerhill North (8am-8pm)

People are asked to bring their own containers and, as a precautionary measure, the water should be boiled before use.

Caution:  Householders in affected areas should exercise caution in the use of heating systems and electrical appliances e.g. washing machines, dish washers and electrical showers.

Information on additional points of service will be added regularly to the City Council website and media will be updated simultaneously.  

Water users in the Central Island and suburbs are asked to use water sparingly.



Water for Sanitary purposes only

Water for sanitary purposes only is available at the following locations:

Kilmore Heights, Knocknaheeny

Harbourview Road Service Station

Mount Agnes Road, Churchfield

Barretts Buildings, off Blarney Street

Opposite Na Piarsaigh GAA Grounds

Fairfield Road (near Bridevalley Park)

Great William O’Brien Street - at Blackpool Church

Additional locations will be added tomorrow (Tuesday, 24th November) and these will be circulated to media and published on Cork City Council’s website.


Water for Commercial purposes only

Water for businesses and companies who wish to access large quantities of water for commercial purposes only is now available at Euro Business Park, Little Island.   Water can be filled from a Cork County Council stand pipe.  Businesses and companies are requested to bring their own tankers.  For directions and times, please ring 086 6031642


Removal of flood-damaged goods

Cork City Council is organising a collection of flood damaged goods from domestic properties that are unable to dispose of these materials.  Collections will commence on Tuesday, 24th November 2009.  Any goods that require collection should be left on the footpath outside your premises.  Please ensure that any goods that are required for insurance purposes are not presented on the footpath.  Please note that hazardous waste, cast iron baths or building material will not be collected.


Cork City Council has today (Monday, 23rd November) commenced hand delivery of notices of this flood-damaged goods collection service to all domestic properties in affected areas.


Please contact the Waste Operations Section of the Environment Directorate, Cork City Council, at the following numbers (9am-5pm) for further information:


021 4924299


021 4924308


021 4924632


021 4924088




Public Health & Sanitation


The HSE has issued public health information and advice in the following areas:


Ø      Toilet flushing

      If there is no water for flushing toilets, it is important that all water used for washing, bathing, and from cooking (i.e. water from boiled vegetables) or washing up is saved in buckets to be used for flushing. It is not necessary to flush the toilet after urination. Other sources of recycled water can also be used for flushing e.g. rain water.

Ø       Handwashing

      People should ensure that they wash hands frequently – if no tap water is available, then use water from City    Council tankers, hand wipes, sanitizers, etc.

Ø      Bathing infants

If tap water is not available for bathing infants, boiled and cooled tanker water or bottled water are safe alternatives. A safe alternative to bathing is to use baby wipes for hand cleansing and washing infants.

Ø       Baby food

      In preparing formula feeds for infants / babies, ideally use water from a water tanker or bottled water, brought to a ‘rolling’ boil and left covered to cool for no more than half an hour, then follow the manufacturer’s instructions on making up the feed. The use of unboiled tanker water should be avoided.  Use cooled boiled water or bottled water for cooling the feed once it has been made up. Ready-to-feed liquid formula could be used instead.  

      If you buy your own bottled water, be aware that some natural mineral water may have high sodium content. Look at the label for sodium or `Na’ and  check its level is not  higher than 200mg a litre. If it is, then try to use different water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.


Ø       Boiling water

     Containers – ensure that containers for water carrying and / or storage are clean.


     If the quality of the container cannot be guaranteed, it may be advisable to boil water before use – this will be for drinking and food preparation. All water for these purposes should be brought to a boil and then allowed to cool before using. Only water which has been boiled or bottled water should be used for brushing teeth, washing food, cooking and making ice.


     Remember that boiling water can carry a risk of scalding accidents. It is advisable to use a kettle rather than pots and pans. If you must use open containers such as pots and pans, then special care should be taken when young children or vulnerable people are involved. Keep panhandles turned inwards when boiling water in pans so that children cannot reach them.


 Ø       Food washing

     It is advisable to boil water before use for drinking and food preparation purposes.


For further public health information, see



Information from Bord Gáis

Bord Gáis has received a number of queries from natural gas users regarding use of their heating systems during the current water supply situation.  

The advice from Bord Gáis ( is as follows: 

“Natural gas central heating systems should continue to operate in instances where water from the mains supply has been cut off.  Natural gas users who have the option to control their central heating and domestic hot water circuits separately, can continue to use their central heating boiler but should avoid use of the hot water circuit until water supplies have been restored.  For natural gas users who do not have the option to control their hot water separately from their heating, they should be aware that where the hot water circuit and heating circuit are shared and the level of the water in the hot water system (cylinder / domestic storage tank) runs down, the boiler may trip out (on temperature overheat).

This is a normal boiler safety control.  Note that using your hot water taps will result in the draining down of the domestic hot water system (cylinder / domestic storage tank).  For users with Combi type boilers (normally operated without the need for hot water storage unit) the central heating system should continue to operate as normal however, the hot water system, which is normally fed directly from the mains water supply, will not operate until the water supply is restored.

If customers experience difficulties with their central heating system, they should contact a local Registered Gas Installer (RGI). Visit to find a local RGI.”


Road Closures and Diversions

In the last few hours, due to receding flood waters and clearing of roads by City Council and County Council officials, most roads affected by flooding have reopened to traffic.

From 2pm this afternoon (Monday, 23rd November) Sunday's Well Road will reopen to all traffic.  As a result the one-way system in place on Blarney Road, Blarney Street, North Mall and Sunday's Well Road  will cease and these routes will reopen to normal two way traffic.

The Lee Road from its junction at Wellington Bridge to Leemount Cross, has reopened to traffic but is not suitable for any Heavy Goods Vehicles due to a narrow skew bridge on this road.

The R618, from Leemount Cross to Cannon's Cross has reopened to traffic.
There is still some surface water on these two routes and motorists are advised to drive with care.

At present the following two road remain closed:
1. The R579, linking Leemount Cross to the N.22, the Carrigrohane Road remains closed and may be closed for a number of days in order to carry out repairs to the road.

2. The bridge at the Inniscarra Bar, from the R 618, to Ballincollig, remains closed and may be closed for a number of days in order to carry out repairs to the road near the bridge.

Work is continuing on repairing these two routes and an assessment will be carried out at 7 p.m. this evening to establish if either route can be reopened tonight..


Cork City Council Contact Numbers

For (water) queries 8am – 10pm, Monday, 23rd – Friday, 27th November, telephone:

021 4924514

021 4924178

021 4924679

021 4924228

021 4924255

021 4924145

From 8am tomorrow (Tuesday, 24th November), the following FREEFONE number will replace the above telephone numbers for water queries:

1800 283 034

 Outside of these hours, please telephone the 24-hour emergency number 021 4966512 .Members of the public should stay tuned to local radio stations for any further updates.





Valerie O’Sullivan,

Director of Emergency Services,

Cork City Council,

City Hall,







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