News » Archived News 2006

Black Ash Park & Ride wins Public Service Excellence Award


Taoiseach Bertie Ahern T.D. presenting the Award to the Lord Mayor of Cork, Cllr. Deirdre Clune, in Dublin Castle on Friday 31st March 2006.


Launched by the Taoiseach’s Department, these awards are designed to showcase and recognise customer service improvements across the public service.
Every two years a range of projects across the public service are independently assessed in terms of real improvements which they bring to customers.
A small number of innovative projects then receive the Excellence award for achievements in their own area.



The 2006 Public Service Excellence Awards recognised the commitment and dedication of local authorities to excellence in customer service. This year the local government sector led the field with the most awards. County/City Councils and local government organisations won a total of 6 out of the 20 awards.


The Black Ash Park & Ride facility has been an outstanding success since it was fully completed in late 2004. User figures have consistently increased so much so that on the run up to Christmas 2005 a peak of 1,430 cars per day was taken out of the city network with a visible reduction in queuing for city centre carparks. In 2005, almost 125,000 vehicles and over 200,000 passengers used the service, making the deliberate shift from the private car to public transport. Independent passenger satisfaction surveys have indicated complete satisfaction with the facility. In addition, the facility is self financing in its operation.



Cork City Council, in conjunction with Cork County Council, plans to develop a number of Park & Ride facilities in accordance with the objectives of Cork Area Strategic Plan (CASP). In doing so, the lessons learnt and the experience gained in the Black Ash project will be drawn upon. In addition, transfer of knowledge and experience to other local authorities is invaluable. This development has attracted interest and generated site visits from representatives of other local authorities such as Dublin, Limerick and Galway. In the coming years this facility will serve as the flagship and prototype project for similar countrywide developments and facilitate the modal shift of private car users to public transport.

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