Social housing support is housing provided to people who are assessed as being unable to provide accommodation from their own resources.
Housing support can be provided in a number of ways:
In order to be assessed to see if you are qualified to access social housing support, you must submit an application and be assessed based on your current circumstances.
To see if you are qualified for social housing support, Cork City Council will assess your eligibility and your housing need. You must complete an application form giving information on your current circumstances, including full details of your household income for the last 12 months and details of your current accommodation. The application form is available at the Housing public counter in City Hall, which is open from 10:00 to 16:00 Monday to Friday inclusive, or can be downloaded by clicking the link below. If you wish to have an application sent to you by post, please ring us at (021) 492 4000 to request a form.
It is important that you read the form carefully and complete it in full, and that all necessary information and documentation required is submitted to the City Council with the application form. If an application form is submitted with missing or incomplete information, this will delay your assessment and your form may be returned to you. There is a checklist on pages 3 and 4 of the application form to ensure that everything we need to assess your application is submitted, and a guide if you need further assistance can be downloaded below:
The rules for the assessment are set out in national legislation, and in Cork City Council’s Allocations Scheme. Subject to proper completion of the application form, Cork City Council shall deal with the application within a period of 12 weeks of receipt or, if additional data has been requested for the purpose of verifying information relating to the application, within 6 weeks of the receipt of such additional information. We will issue a letter to you confirming the result of your assessment and whether you are qualified for social housing support.
You can only apply for social housing support to one local authority, usually in the area where you live, or to which you have a local connection. More information what constitutes a local connection is explained below. Once you have submitted your application, it will be assessed to determine your eligibility and housing need.
If you or a member of your household have an enduring medical condition or disability that affects the type of housing you need, this should be noted on the application form in Part 8: Housing Requirements. You must also submit a Medical and/or Disability Information form (HMD-Form 1) to assist the City Council in assessing the type of property which will meet your housing need.
The HMD-Form 1 was developed following representations to the Housing Agency from both local authorities and disability advocate/stakeholders. The form has been developed to replace the requirement for a letter from a medical professional, and provides a structured, uniform approach to the supply of information with a more detailed account of the housing need of the client, to better assist the local authorities in the assessment process.
Who needs to fill out and sign each section of this form
Section 1 and 2 to be filled out and signed by the person with a disability or medical condition or by the applicant for social housing support if the person with a disability or medical condition is a dependant of the applicant.
Section 3 and 4 to be filled out by two Healthcare Professionals who work with the person with a disability or medical condition.
Healthcare Professional includes the following professions: Consultant, General Practitioner (GP), Mental Health Nurse, Public Health Nurse, Occupational Therapist and Social Worker. If you are considering using a Healthcare Professional not listed above, please contact Cork City Council in advance to confirm if this is acceptable.
An Occupational Therapist report must be provided where there is a need for a specific accommodation requirement.
If you are not normally resident in Cork City Council’s area, you may still be able to submit an application if you, or someone else in your household, can show you have a local connection here, based on any of the circumstances below:
If none of these circumstances apply to your household, you can still apply to Cork City Council for assessment, but your application will only be accepted at our discretion, based on the urgency of your particular household situation.
There are number of criteria to determine if you are eligible for social housing support with Cork City Council, which are listed below:
Age-You must be 18 years of age or older.
Right to live in Ireland- You must have a legal right to remain in the State on a long term basis (if you are from another country).
Income – your household's net income in the 12 months prior to your application must not be higher that the limits for your household composition as specified in national legislation. For Cork City Council, the income limits range from €35,000 annual net income (for a single applicant) up to €42,000 annual net income (for a household of 3 adults and 4 or more children). Please see further information on the income limits and how your net income is assessed under the Household Means Policy below.
Alternative Accommodation – you must not own, or have access, to a house or other property that you could live in.
Local Authority Rent Arrears – if you have previously been a tenant of Cork City Council or any other local authority and owe rent arrears on your previous property, you may not be considered eligible for a new application.
The City Council will need to check you are eligible based on these criteria before we look at your housing need.
If you are not eligible for social housing support, you will receive a letter from the City Council to confirm this. You will have to explore other options to determine how your housing requirements can be met from your own resources, such as renting a property privately, purchasing a property or adapting your existing accommodation.
If you are eligible, the City Council will next look at your housing need.
The City Council will consider all of your circumstances, such as the suitability of your current accommodation for you and other members of your household. Your household is the number of people on your application form, this may be one or more people.
Your need assessment will take into account:
If you are assessed as being both eligible and in need, Cork City Council will issue a letter to you confirming that you are qualified for social housing support. Your details will be added to the record of qualified households (also know as the 'housing list' or 'housing waiting list').
If the assessment does not show that you have a housing need under the criteria listed above, you will receive a letter from the City Council confirming this. You will have to explore other options to determine how your housing requirements can be met from your own resources.
Subject to proper completion of the application form and all necessary documentation, the process of assessment will be completed within a maximum period of 12 weeks of the form being received.
If the City Council contacts you to request additional information to verify your circumstances after your form is submitted, the assessment will be completed within 6 weeks of the information being received.
Cork City Council will issue a letter to you confirming the result of your assessment and whether you are qualified for social housing support. If you are qualified, you are added to Cork City Council’s record of qualified households (also known as the housing waiting list).
You can then access a range of social housing supports, including private sector properties through the Rental Accommodation Scheme (RAS) or Housing Assistance Payment (HAP) scheme; accommodation provided by approved housing bodies (AHB's) or a tenancy in a Cork City Council owned property.
While Cork City Council will take into account all of your household's circumstances when considering your application, unfortunately, there is currently exceptionally high demand for social housing support and we cannot give applicants a timeframe for the offer of a City Council property.
The Allocations Scheme provides the means for determining the order of priority to be given in the allocation of dwellings to applicants on the housing waiting list on the basis of the classification of their needs. Within these groups of applicants, priority will be determined based on credit time (i.e. length of time since you were added to the housing waiting list) and individual circumstances.
The length of time it will take to receive an offer of a City Council depends on a number of factors:
Many applicants secure tenancies through the RAS and HAP schemes - further information can be found by clicking the links below
Cork City Council allocates properties using a system called Choice Based Letting (CBL), which allows applicants on the waiting list to make decisions regarding where they would like to live and tenure choices (Cork City Council or a tenancy with an Approved Housing Body).
Once you have been qualified for social housing support, you will receive a letter containing a unique user name and PIN with a guide showing you how to access the website. The City Council advertises properties which are available to let each week and applicants can submit an expression of interest in any suitable properties.
The properties will then be allocated from the list of applicants who have expressed interest in order of priority, taking into account all relevant information (i.e. if the household composition is suitable for the property; credit time and any other relevant circumstances). Further information is available by clicking on the link below.
It is very important that you keep your housing application up to date, especially if your circumstances change. You need to contact us if:
Postal Address: Housing Allocations Section, Housing Directorate, City Hall, Anglesea Street, Cork, T12 T997.
In Person: The Housing Public Counter in the Atrium at City Hall is open from 10:00 to 16:00 Monday to Friday inclusive.
Due to the volume of households on the waiting list, we are unable to offer individual appointments to applicants. However, the staff at the counter can assist you with any queries you may have in relation to your application.
By E-mail: email@example.com
By Telephone: (021) 492 4000
As we receive a high volume of calls, if you telephone and are put through to voicemail, please leave a message with your contact information so we can get back to you.