Services » Environment & Recreation

The Environment and Recreation Directorate is responsible for the delivery of the following services: Water &  Drainage (on behalf of Irish Water), Waste Management Waste Operations and Recreation & Sport . Our approach to care for the Environment is based on the principle of sustainable development i.e. “development that meets the needs of the present without compromising the ability of future generations to meet their own needs”. Cork City Council, in its role as a provider of services such as waste collection, recycling facilities, water and drainage can undertake measures to protect the environment we live in, nevertheless there is a duty on everybody to make their contribution in the area of environmental care.

 

Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new  national water services authority. Cork City Council operates public water supplies on behalf of Irish Water. 

The Water Services Section of the Environment Directorate provides for the monitoring, treatment and distribution of a continous and sufficient supply of pure drinking water in a sustainable manner for all domestic, commercial and industrial consumers and provides and maintains, in a sustainable manner, a drainage collection and treatment systems to meet the needs of the city.  The Section is also responsible for the management and operation of Capital Projects under the Water Services Investment Programme.

If you have problems with your water supply please contact Irish Water:  

Faults Water Supply and Waste Water 1850 278278

Domestic Billing Queries                         1850 448448

Commercial Water Queries                     1850 778778 

Irish Water https://www.water.ie/help-centre/contact-us/

 

 

 

Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new  national water services authority.

 Cork City Council operates public water supplies and waste water services on behalf of Irish Water.

  • The Drainage Section is concerned with the collection, transport and treatment of domestic and industrial wastewater from houses, commercial premises, factories, hospitals, schools etc. in the City
  • It achieves this through a network of sewers, culverts and tunnels extending over 500km, through most streets and lanes in the City, 18 pumpstations and a large biological treatment plant.
  • On average 100,000 cubic metres of wastewater is treated each day.
  • In addition surface water is collected from premises and roads and conveyed by sewers and culverts to rivers and streams in and around the City. 

Contact Irish Water:

Faults Water Supply or Waste Water                1850278278 

  Domestic Billing Queries                                              1850448448

  Commercial Water Queries                                         1850778778

The principal activities of the Waste Operations Section are:

  • Street Cleaning
  • Litter Control

NOTICE:

Cork City Council has transferred its waste collection service for both domestic and non domestic customers to Country Clean Recycling, The Mill, Castletownroche, Mallow Co. Cork with effect from Monday 15th August 2011.  There is no immediate changes to waste collection and you should continue to present your waste as normal

Enquiries concerning any aspect of waste collection services should be made to Country Clean Recycling at 022 46848 or to sales@countryclean.ie

 

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Contact Us

Office Hours: 9 a.m. to 5 p.m. Monday to Friday excluding public holidays

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Telephone Numbers:

        Water Services: 

        Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new national water services authority. Cork City Council operates public water supplies on behalf of Irish Water.

 

        Drinking Water & Waste Water Service Requests - 24 Hours 

        Faults Water Supply and Waste Water       1850 278278

        Domestic Billing Queries                           1850 448448

        Commercial Water Queries                       1850 778778 

        Irish Water https://www.water.ie/help-centre/contact-us/

 

Flooding Management & Surface Water Queries (021) 4924514

Blocked Road Gullies – Roads Directorate          (021) 4924758


Waste Management:
Landfill Site/Pollution (021) 492 4299 / 492 4533

Waste Operations:
Litter and Dumping (021) 492 4299 

ckc-typewriter-icon-58w.jpg‌ Environment Department, City Hall, Anglesea Street, Cork.

ckc-email-icon-58w.jpgEmail: environment@corkcity.ie

General Information
Our Services

Waste Operations

Waste Electrical and Electronic Equipment (WEEE) Regulations

Cork City Council wishes to advise all retailers who supply electrical and electronic equipment, that from 13 th August 2005, they are required under the WEEE Regulations to accept back WEEE from customers free of charge on a one for one basis.  

Examples of items that come under these regulations include: 

Large and small household appliances – (e.g. washing machine, toasters)

Computers, Mobile Phones

Lighting equipment – (e.g. lamps)

Electrical and electronic tools – (e.g. drills)

Toys, leisure and sports equipment – (e.g. Electric Train sets)

Medical devices (with the exception of all implanted and infected products)- (e.g. electronic thermometers).

 

Batteries and Accumulators Regulations 2008

Background

New regulations have been passed to encourage greater recovery and recycling of waste batteries and accumulators (rechargeable batteries). These regulations place a number of obligations on Retailers of portable (i.e. AA, AAA, Cell C, Cell D, PP3, PP9 etc.), automotive or industrial batteries. A Retailer who sells electrical and electronic equipment (e.g. computers, toys, watches etc.) with a battery incorporated in or accompanying the product is also a Battery Retailer under the scope of the regulations. 

The Waste Management (Batteries and Accumulators) Regulations (S.I. No 268 of 2008) as amended by the Waste Management (Batteries and Accumulators)(Amendment) Regulations 2008 (SI No 556 of 2008) came into force on 26th September 2008.  It covers all types of batteries, rechargeable batteries, battery packs including batteries incorporated into electrical & electronic equipment.

The regulations provide for the free take back of all waste batteries and accumulators, otherwise known as rechargable batteries, in-store and at designated locations, from 26 September 2008. Since that date -

  • Members of the public will be entitled to deposit waste batteries at retail outlets.
  • Retailers will only be obligated to take back batteries of a type they supply, for instance, retailers will not have to take back a car battery if they only sell batteries suitable for a torch or remote control.
  • Members of the public will not be obliged to make a purchase when depositing waste batteries at a retail outlet.
  • Members of the public will also be able to deposit waste portable batteries and waste car batteries from privately registered vehicles at local authority civic amenity facilities free of charge.

In order to maximise the take back of waste batteries and ensure that Ireland achieves collection target set by the EU; the regulations also permit all workplaces and and workplaces and schools/colleges, subject to the agreement of management, to be designated as collection points.

 

Battery Boxes


In the case of Cork City Council, battery boxes are available from the Kinsale Road Landfill Site.

 

Registration requirements
 

• If you are already registered with Cork City Council under the WEEE Regulations, you are automatically included on the Batteries Retailer Register. There is no need to re-register with us for the Batteries Regulations.

• Retailers who do not sell electrical and electronic equipment, automotive and/or industrial batteries (e.g. the only type of batteries sold are portable batteries such as AAA, AA, Cell C, Cell D, PP3, PP9 etc.) are exempted from registration. However, you must still accept batteries free-of-charge.

• ensure that private households are informed of the waste battery take back facilities available to them and that they are encouraged to participate in the separate collection of waste batteries.

The first step in ensuring you are meeting your obligations, if you sell automotive or industrial batteries is to register with Cork City Council.

Retailers who do not sell electrical and electronic equipment, automotive and/or industrial batteries (e.g. the only type of batteries sold are portable such as AAA, AA, etc) are exempted from registration.

All retailers, regardless of whether they are obliged to register with a local authority or not, are required to take back Waste batteries from members of the public free of charge.

They can, however, only deposit batteries of a type, regardless of brand or where they brought them, sold by the retailer concerned. For example, you are not obligated to accept an automotive or industrial battery if the only type of batteries you sell is only portable ones (e.g. AAA, AA etc)   


Retailer Obligations

What are the Retailer obligations?

Retailer obligations include the following:

Provide free in-store take back for waste batteries which are equivalent to the type being sold (i.e. retailers will not have to take back a car battery if they only sell batteries suitable for a torch or remote controlTake back is on a one-for-zero basis. This means that members of the public are not obliged to make a purchase when depositing waste batteries at a retail outlet.

Ensure your premises is registered with Cork City Council. Retailers must ensure that waste portable batteries are brought to the nearest Civic Amenity site, subject to prior arrangements being made.

 

Application Forms

• Retailers of automotive and industrial batteries must register with Cork City Council Council. A nominal fee of €20 per premises applies. Retailers of automotive and industrial batteries click here for application form.


Application forms for registration with Cork City Council and further details are available below or by e-mail from environment@corkcity.ie Telephone 4924533 or 4924726. 

Completed application forms should be returned as soon as possible accompanied with the appropriate fee to: Staff Officer, Waste Management, Room 231, City Hall, Cork.

Waste Electrical and Electronic Equipment (WEEE) registration form and information notice (PDF)(23KB)