Services » Environment & Recreation

The Environment and Recreation Directorate is responsible for the delivery of the following services: Water &  Drainage (on behalf of Irish Water), Waste Management Waste Operations and Recreation & Sport . Our approach to care for the Environment is based on the principle of sustainable development i.e. “development that meets the needs of the present without compromising the ability of future generations to meet their own needs”. Cork City Council, in its role as a provider of services such as waste collection, recycling facilities, water and drainage can undertake measures to protect the environment we live in, nevertheless there is a duty on everybody to make their contribution in the area of environmental care.


Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new  national water services authority. Cork City Council operates public water supplies on behalf of Irish Water. 

The Environment Directorate as an agent of Irish Water provides for the monitoring, treatment and distribution of a continous and sufficient supply of pure drinking water.  and maintains drainage collection and treatment systems to meet the needs of the city.  The Water Services Section is also engaged in the design and development of Capital Projects under the Water Services Investment Programme.

If you have problems with your water supply please contact Irish Water:  

Faults Water Supply and Waste Water      1850 278278

Domestic Billing Queries                          1850 448448

Commercial Water Queries                      1850 778778  Contact Irish Water from

See Water Quality Reports by Irish Water since 2014      

Water and Wastewater connections from 11 May 2017 Irish Water is now your contact point for all water and wastewater connections.  Please note that existing Cork City Council application forms will no longer be accepted by Irish Water or Cork City Council after this date.

Visit for application forms and further information.

For more information contact Irish Water:

Web:  Twitter: @IWCare

Boards:  Email:

Postal Address: Irish Water, PO Box 860, South City Delivery Office, Cork City

Telephone: 1850 278 278 or +353 1 707 2828

Connections and Developer Services enquiries  8.00-4.30pm, Mon-Fri

Water supply and emergencies 24 hours a day, 7 days a week


Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new  national water services authority.

 Cork City Council operates public water supplies and waste water services on behalf of Irish Water.

  • The Drainage Section is concerned with the collection, transport and treatment of domestic and industrial wastewater from houses, commercial premises, factories, hospitals, schools etc. in the City
  • It achieves this through a network of sewers, culverts and tunnels extending over 500km, through most streets and lanes in the City, 18 pumpstations and a large biological treatment plant.
  • In addition surface water is collected from premises and roads and conveyed by sewers and culverts to rivers and streams in and around the City. 

Contact Irish Water:

Faults Water Supply or Waste Water                1850278278 

  Domestic Billing Queries                                              1850448448

  Commercial Water Queries                                         1850778778

The principal activities of the Waste Operations Section are:

  • Street Cleaning
  • Litter Control


Cork City Council has transferred its waste collection service for both domestic and non domestic customers to Country Clean Recycling, The Mill, Castletownroche, Mallow Co. Cork with effect from Monday 15th August 2011.  There is no immediate changes to waste collection and you should continue to present your waste as normal

Enquiries concerning any aspect of waste collection services should be made to Country Clean Recycling at 022 46848 or to



Contact Us

Office Hours: 9 a.m. to 5 p.m. Monday to Friday excluding public holidays

Telephone Numbers:

        Water Services: 

        Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new national water services authority. Cork City Council operates public water supplies on behalf of Irish Water.


        Drinking Water & Waste Water Service Requests - 24 Hours 

        Faults Water Supply and Waste Water       1850 278278

        Domestic Billing Queries                           1850 448448

        Commercial Water Queries                       1850 778778 

        Irish Water


Flooding Management & Surface Water Queries (021) 4924514

Blocked Road Gullies – Roads Directorate          (021) 4924758

Waste Management:
Landfill Site/Pollution (021) 492 4299 / 492 4533

Waste Operations:
Litter and Dumping (021) 492 4299 

ckc-typewriter-icon-58w.jpg‌ Environment Department, City Hall, Anglesea Street, Cork.


General Information
Our Services

Waste Operations

Waste Collection Permits

Waste Collection Permits

Under the Waste Management (Collection Permit) Regulations, 2007 as amended, those intending to carry out waste collection activities in Cork County Council’s Functional area must apply for a waste collection permit. This requirement applies to individuals, companies and partnerships.

From 1st February, 2012, all new waste collection permit applications and applications for the review of waste collection permits are being processed by the National Waste Collection Permit Office (NWCPO), Offaly County Council, Aras an Chontae, Charleville Road, Tullamore, Co. Offaly Tel: to (057) 935 7428.

Please visit for more information.

For current information relating to Waste Collection Permit Holders operating in this Region please visit the following link:


Movement of Hazardous Waste within the State

Change to the current C1 form to an online Waste Transfer Form (WTF)

The European Communities (Shipments of Hazardous Waste Exclusively within Ireland) Regulations 2011 (S.I. No. 324 of 2011) was introduced by the Department of Environment, Culture and Local Government in July 2011 making Dublin City Council, National TFS Office, the sole authority for the administration of hazardous waste movements within Ireland.

These Regulations introduced a fundamental change to the previous C1 system with the move to an online Waste Transfer Form system. This new Waste Transfer Form administration system requires consignors to purchase and fill in their forms online – the information required is similar to that previously provided on a C1 form and payments are now online through Dublin City Council’s secure web site.

Information on how to register as a user of the system, Frequently Asked Questions (FAQs) and instructions on how to purchase Waste Transfer Forms is available on the Dublin City Council Website through the following link:

Email queries should be sent to:

A copy of the Regulations can be viewed through the link below:


Transfrontier Shipment of Waste (TFS)Transfrontier Shipment of Waste (TFS)

Ship waste overseas via the National (TFS) Office

Some waste in Ireland must be sent overseas for recovery and disposal. Any waste shipments of this type from any local authority area in the Republic of Ireland must now be notified to the National TransFrontier Shipments (TFS) Office;

Dublin City Council
National TFS Office
Eblana House
68-71 Marrowbone Lane
Dublin 8

Fax: (01) 411 3440

 Administration Department

Tel: (01) 222 4411 or 222 4601 or 222 4634 or 222 4249

Technical Department

Tel: (01) 222 4374 or 222 4235 or 222 4467.