Services » Environment & Recreation

The Environment & Recreation Directorate is responsible for the protection of the environment in a sustainable way which meets the needs of existing and future citizens.

The Directorate through the provision of its various services undertakes measures to protect and enhance the environment in which we live, however, it is only with the help of all citizens taking personal responsibility for environmental care that our goals can be achieved.

The Directorate has responsibility for the provision of the following services:

1) Waste Management: Through the promotion of reduction, recycling and responsible disposal of waste.
2) Litter Management: Through both enforcement and education / information programmes.
3) Street Cleaning: Through the provision of a 7 day a week street cleaning programme.
4) Water Services: Through the provision, on behalf of Irish Water, of clean potable water for domestic and commercial purposes.
5) Waste Water Services: Through the collection, transport and treatment of domestic and industrial wastewater on behalf of Irish Water.
6) Recreational Services: Through the provision playgrounds, pitches, golf course and the provision of recreation/leisure centres, and multi user games areas.
7) Burial Grounds: Through the provision of good quality, well maintained burial facilities.


Contact Us

Office Hours: 9 a.m. to 5 p.m. Monday to Friday excluding public holidays

Telephone Numbers:

        Water Services: 

        Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new national water services authority. Cork City Council operates public water supplies on behalf of Irish Water.


        Drinking Water & Waste Water Service Requests - 24 Hours 

        Faults Water Supply and Waste Water       1850 278278

        Domestic Billing Queries                           1850 448448

        Commercial Water Queries                       1850 778778 

        Irish Water


Flooding Management & Surface Water Queries (021) 4924514

Blocked Road Gullies – Roads Directorate          (021) 4924758

Waste Management:
Landfill Site/Pollution (021) 492 4299 / 492 4533

Waste Operations:
Litter and Dumping (021) 492 4299 

ckc-typewriter-icon-58w.jpg‌ Environment Department, City Hall, Anglesea Street, Cork.


General Information
Our Services

Water Services

News / Customer Information

Waste Operations

  • Street Cleaning
  • Litter Control

Noise Complaints

Domestic Nuisance Noise Complaints

Domestic and Neighbourhood Noise are a matter to be resolved between the parties concerned.

There are currently no statutory “neighbourhood” noise limits in the Republic of Ireland. Limits set out in Health & Safety Legislation apply to the workplace only.

If the issue cannot be resolved satisfactorily between the parties then a member of the public is entitled to instigate Court Proceedings under Section 108 of The Environmental Protection Agency Act 1992. This can be done through the District Court, Anglesea Street, Cork.  A small application fee of €22 is payable to the court. Anyone taking such a case must state in evidence the times the noise is occurring, the duration of the noise and the detrimental effect it is having i.e. interrupting sleep or work.

 Noise from Bars & Nightclubs

On receipt of a complaint of noise allegedly emanating from a Bar or Nightclub Cork City Council may write to the premises requesting that noise levels be reduced. However as with domestic noise complaints a member of the public is entitled to pursue a case through the District Court against a premises they allege is creating nuisance noise.

Noise from Alarms

Cork City Council does not maintain records of key holder contact details or security codes for alarm systems and staff are not empowered to;

-          Enter any property to disable an activated intruder alarm

-          Isolate any electrical supply to an activated intruder alarm

-          Release ownership, occupancy or any other details in respect of a property.

It is the property owners and occupiers responsibility to ensure that;

-          Alarm systems are maintained serviceable

-          Appropriate response mechanisms are in place in the event of activation

Alarms fitted since September 2003 are required, by European Standard EN51031, to sound for at least 90 seconds and no more than 15 minutes. However this does not apply retrospectively to alarms fitted before that date.

For information on the above please contact The Waste Enforcement Section 021-4924739

Noise from Barking Dogs

Noise from barking dogs is dealt with under the Control of Dogs Act 1986. Any complaints should be directed to the Dog Warden on 021-4515534

Aircraft Noise

The Irish Aviation Authority is responsible for dealing with noise from Aircraft.