Services » Environment & Recreation

The Environment and Recreation Directorate is responsible for the delivery of the following services: Water &  Drainage (on behalf of Irish Water), Waste Management Waste Operations and Recreation & Sport . Our approach to care for the Environment is based on the principle of sustainable development i.e. “development that meets the needs of the present without compromising the ability of future generations to meet their own needs”. Cork City Council, in its role as a provider of services such as waste collection, recycling facilities, water and drainage can undertake measures to protect the environment we live in, nevertheless there is a duty on everybody to make their contribution in the area of environmental care.


Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new  national water services authority. Cork City Council operates public water supplies on behalf of Irish Water. 

The Water Services Section of the Environment Directorate provides for the monitoring, treatment and distribution of a continous and sufficient supply of pure drinking water in a sustainable manner for all domestic, commercial and industrial consumers and provides and maintains, in a sustainable manner, a drainage collection and treatment systems to meet the needs of the city.  The Section is also responsible for the management and operation of Capital Projects under the Water Services Investment Programme.

If you have problems with your water supply please contact Irish Water:  

Faults Water Supply and Waste Water 1850 278278

Domestic Billing Queries                         1850 448448

Commercial Water Queries                     1850 778778   Irish Water

Water and Wastewater connections from 11 May 2017 Irish Water is now your contact point for all water and wastewater connections.  Please note that existing Cork City Council application forms will no longer be accepted by Irish Water or Cork City Council after this date.

Visit for application forms and further information.

For more information contact Irish Water:

Web:  Twitter: @IWCare

Boards:  Email:

Postal Address: Irish Water, PO Box 860, South City Delivery Office, Cork City

Telephone: 1850 278 278 or +353 1 707 2828

Connections and Developer Services enquiries  8.00-4.30pm, Mon-Fri

Water supply and emergencies 24 hours a day, 7 days a week


Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new  national water services authority.

 Cork City Council operates public water supplies and waste water services on behalf of Irish Water.

  • The Drainage Section is concerned with the collection, transport and treatment of domestic and industrial wastewater from houses, commercial premises, factories, hospitals, schools etc. in the City
  • It achieves this through a network of sewers, culverts and tunnels extending over 500km, through most streets and lanes in the City, 18 pumpstations and a large biological treatment plant.
  • In addition surface water is collected from premises and roads and conveyed by sewers and culverts to rivers and streams in and around the City. 

Contact Irish Water:

Faults Water Supply or Waste Water                1850278278 

  Domestic Billing Queries                                              1850448448

  Commercial Water Queries                                         1850778778

The principal activities of the Waste Operations Section are:

  • Street Cleaning
  • Litter Control


Cork City Council has transferred its waste collection service for both domestic and non domestic customers to Country Clean Recycling, The Mill, Castletownroche, Mallow Co. Cork with effect from Monday 15th August 2011.  There is no immediate changes to waste collection and you should continue to present your waste as normal

Enquiries concerning any aspect of waste collection services should be made to Country Clean Recycling at 022 46848 or to



Contact Us

Office Hours: 9 a.m. to 5 p.m. Monday to Friday excluding public holidays

Telephone Numbers:

        Water Services: 

        Since 1 January 2014, responsibility for public water supplies has transferred from local authorities to Irish Water, the new national water services authority. Cork City Council operates public water supplies on behalf of Irish Water.


        Drinking Water & Waste Water Service Requests - 24 Hours 

        Faults Water Supply and Waste Water       1850 278278

        Domestic Billing Queries                           1850 448448

        Commercial Water Queries                       1850 778778 

        Irish Water


Flooding Management & Surface Water Queries (021) 4924514

Blocked Road Gullies – Roads Directorate          (021) 4924758

Waste Management:
Landfill Site/Pollution (021) 492 4299 / 492 4533

Waste Operations:
Litter and Dumping (021) 492 4299 

ckc-typewriter-icon-58w.jpg‌ Environment Department, City Hall, Anglesea Street, Cork.


General Information
Our Services

Waste Operations

Noise Complaints

Domestic Nuisance Noise Complaints

Domestic and Neighbourhood Noise are a matter to be resolved between the parties concerned.

There are currently no statutory “neighbourhood” noise limits in the Republic of Ireland. Limits set out in Health & Safety Legislation apply to the workplace only.

If the issue cannot be resolved satisfactorily between the parties then a member of the public is entitled to instigate Court Proceedings under Section 108 of The Environmental Protection Agency Act 1992. This can be done through the District Court, Anglesea Street, Cork.  A small application fee of €22 is payable to the court. Anyone taking such a case must state in evidence the times the noise is occurring, the duration of the noise and the detrimental effect it is having i.e. interrupting sleep or work.

 Noise from Bars & Nightclubs

On receipt of a complaint of noise allegedly emanating from a Bar or Nightclub Cork City Council may write to the premises requesting that noise levels be reduced. However as with domestic noise complaints a member of the public is entitled to pursue a case through the District Court against a premises they allege is creating nuisance noise.

Noise from Alarms

Cork City Council does not maintain records of key holder contact details or security codes for alarm systems and staff are not empowered to;

-          Enter any property to disable an activated intruder alarm

-          Isolate any electrical supply to an activated intruder alarm

-          Release ownership, occupancy or any other details in respect of a property.

It is the property owners and occupiers responsibility to ensure that;

-          Alarm systems are maintained serviceable

-          Appropriate response mechanisms are in place in the event of activation

Alarms fitted since September 2003 are required, by European Standard EN51031, to sound for at least 90 seconds and no more than 15 minutes. However this does not apply retrospectively to alarms fitted before that date.

For information on the above please contact The Waste Enforcement Section 021-4924739

Noise from Barking Dogs

Noise from barking dogs is dealt with under the Control of Dogs Act 1986. Any complaints should be directed to the Dog Warden on 021-4515534

Aircraft Noise

The Irish Aviation Authority is responsible for dealing with noise from Aircraft.