Services » Corporate and External Affairs

The Corporate & External Affairs Directorate has responsibility for Cork City Council services in the general purpose area. This includes services relating to the Secretariat for servicing the meeting of the City Council and Committees and Secretarial services for the Lord Mayor and City Manager.

Customer Care is about meeting and exceeding the customers' expectations of service. It involves dealing fairly, properly and impartially with our customers. It involves a commitment to delivering the best service to our customers in an effective and caring manner. Quality service is a key corporate goal in our Corporate Plan & Annual Report. Our aim is to deliver efficient, focused quality services in an effective manner to meet the needs of our citizens.  Cork City Council adopted a Customer Action Plan covering the period 2004-2009 on 14th February 2005. The Customer Action Plan outlines the actions we intend to take to achieve tangible improvements in the quality of service we deliver. It is part of Cork City Council’s ongoing commitment to deliver our services in a more customer orientated manner. Further Information

Cork City Council Elected Members

Local Elections for appointment to Cork City Council were held on 5th June 2009.  

The Lord Mayor is elected at the Council's annual meeting which is held in June. The Council has a term of 5 years i.e. new elections will be held in June 2014.

City Council meetings are held on the second and fourth Monday of every month at 5.30pm. No meetings are held in the month of August, and there is no meeting on the second Monday of December. Meeting are held in the Council Chamber, City Hall, Cork.

This Directorate has responsibility for the  Archives, Libraries and Cork Public Museum.

Cork Public Museum, Fitzgeralds Park. Tel. No.(021) 427 0679. email: museum@corkcity.ie

Cork City and County Archives, Great William O'Brien Street. Tel. No. (021) 450 5886 email: archivist@corkcity.ie

Libraries
Central Library, Grand Parade Tel. No. (021) 492 4900 email: libraries@corkcity.ie
Bishopstown Library Tel. No.  (021) 492 4950 email: bishopstown_library@corkcity.ie
Blackpool Library Tel. No. (021) 492 4933 email: blackpool_library@corkcity.ie
Douglas Library Tel. No.  (021) 492 4932 email: douglas_library@corkcity.ie
Hollyhill Library Tel. No. (021) 492 4928 email: hollyhill_library@corkcity.ie
Frank O'Connor Library, Mayfield Tel. No. (021) 492 4935 email: mayfield_library@corkcity.ie 
Mobile Library Tel. No. (021) 492 4935 email: mayfield_library@corkcity.ie
Tory Top Road Library Tel. No. (021) 492 4934 email: torytop_library@corkcity.ie 
 

Contact Us

Office Opening Hours 9.00 a.m. to 5.00 p.m., Monday to Friday, excluding public holidays.

ckc-phone-icon-58w.jpg Telephone:
Council Services (021) 492 4137
Higher Education Grants (021) 492 4096
Property (021) 492 4258
Franchise (021) 492 4107
Freedom of Information Officer (021) 492 4037
Communications  (021) 492 4037
Irish Officer (021) 492 4076
Customer Care (021) 492 4672
Cork City and County Archives (021) 450 5886
Cork Public Museum (021) 427 0679
Central Library (021) 492 4900
Social Inclusion Unit (021) 492 4061
Community and Enterprise (021) 492 4045

Fax No. (021) 431 4238

ckc-typewriter-icon-58w.jpgCorporate and External Affairs Directorate, City Hall, Anglesea Street, Cork.

ckc-email-icon-58w.jpg email: corporateaffairs@corkcity.ie