The Corporate Affairs Directorate has responsibility for Cork City Council services in the general purpose area. This includes services relating to the Secretariat for servicing the meeting of the City Council and Committees and Secretarial services for the Lord Mayor and City Manager.
Customer Care is about meeting and exceeding the customers' expectations of service. It involves dealing fairly, properly and impartially with our customers. It involves a commitment to delivering the best service to our customers in an effective and caring manner. Quality service is a key corporate goal in our Corporate Plan. Our aim is to deliver efficient, focused quality services in an effective manner to meet the needs of our citizens. Cork City Council adopted a Customer Action Plan covering the period 2004-2009 on 14th February 2005. The Customer Action Plan outlines the actions we intend to take to achieve tangible improvements in the quality of service we deliver. It is part of Cork City Council’s ongoing commitment to deliver our services in a more customer orientated manner. Further Information
Local Elections for appointment to Cork City Council were held on 5th June 2009.
The Lord Mayor is elected at the Council's annual meeting which is held in June. The Council has a term of 5 years i.e. new elections will be held in June 2014.
City Council meetings are held on the second and fourth Monday of every month at 5.30pm. No meetings are held in the month of August, and there is no meeting on the second Monday of December. Meeting are held in the Council Chamber, City Hall, Cork.
From the 2012/2013 academic year all NEW grant applications must be made ONLINE to Student Universal Support Ireland through www.studentfinance.ie
Cork City Council will no longer accept NEW applications but will continue to process renwal applications for existing grant holders, under normal terms and conditions.
Office Opening Hours 9.00 a.m. to 5.00 p.m., Monday to Friday, excluding public holidays.
Council Services (021) 492 4137
Higher Education Grants (021) 492 4096
Property (021) 492 4258
Franchise (021) 492 4107
Freedom of Information Officer (021) 492 4037
Communications (021) 492 4037
Irish Officer (021) 492 4676
Customer Care (021) 492 4672
Fax No. (021) 431 4238
Corporate Affairs Directorate, City Hall, Anglesea Street, Cork.