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Chamber of Commerce Excellence in Government Awards

Good news has been received by Cork City Council in a letter to Chief Executive, Ms Ann Doherty.  Cork City Council has been shortlisted in the thirteenth annual Chambers Ireland Excellence in Local Government Awards for Cork City Council’s Choice Based Letting Scheme.  The letter states that the judging process was extremely competitive this year and the judges were very impressed with the high standard of entries across all categories.  The Excellence in Local Government Awards, in conjunction with the Department of the Environment, Community and Local Government, are held to recognise and celebrate the outstanding work being carried out by Local Authorities all over Ireland.  Awards will be presented on Thursday, 24th November in the Crowne Plaza Hotel in Dublin.
Choice Based Letting

Choice Based Letting is an online service that provides transparency on ‘available to let’ social housing stock to Corks’ citizens that are in need of social housing.  It is a web based facility with photographs and descriptions with a map of the house type, its location, the number of rooms, and additional features.  It actively engages the housing applicant by allowing them to ‘choose’ to express an interest in the property thereby enabling the City Council to apply its allocation of housing to the list of those interested.  During a time of high housing demand, this streamlines the service and the development of a ‘feedback’ tab, following the suggestion of its inclusion from the CBL focus group, means that the applicant citizen can see the level of demand around each property.  This helps balance their expectations and provides transparency around the demand and supply of social housing.  This engages the citizen on a weekly basis and is accompanied by an advisory and support role by Cork City Council in its Housing Section through a housing public counter service and phonelines.  A ‘Help’ and ‘Frequently Asked Questions’ facility developed through engagement with the citizen has assisted in the development of further information to Corks’ applicant citizens for social housing.

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