News » Archived News 2009

Restoration of mains water supply – update (3:30pm, Mon 30/11/09)

FREEFONE 1800 283 034   (8am – 10pm)

Outside of these hours, please telephone the 24-hour emergency number 021 4966512


Cork City Council continues to restore mains water supply to households affected by the consequences of the recent flooding event in Cork city.

The majority of affected households north of the River Lee – North Channel have had their supply restored, however there are some areas still affected on which work is continuing to restore supply.  It is expected that the majority of households in these areas will be reconnected by Tuesday, 1st December 2009.

The Boil Water Notice continues for all consumers north of the North Channel including those areas outside the city boundary as detailed on attached map.

Boil Water Area Map for city and adjacent county areas

Cork City Boil Water Area Map

Cork City Council advises consumers who do not have a clean mains water supply at a steady pressure that they should not use washing machines, dishwashers and pumped showers etc.

Some consumers south of the channel continue to experience difficulties with supply and the causes of these difficulties are being addressed on an ongoing basis.


The FREEFONE number 1800 283 034 will continue to operate (8am – 10pm) until further notice.  Outside of these hours, please telephone the 24-hour emergency number 021 4966512




As the supply of piped water returns on a phased basis, Cork City Council, in consultation with the HSE,  has issued a Boil Water Notice covering mains water supplied by Cork City Council to all areas north on the River Lee – North Channel. It is advised that all mains supplies in this area of the city and adjoining areas in the county should be boiled before use.


Only boiled water should be used for:

·                    Drinking

·                    Drinks made with water

·                    Food preparation

·                    Brushing of teeth

·                    Making of ice

·                    Preparation of baby feeds (bottled water should not be used to prepare baby feeds unless it is stated clearly on the bottle that it is safe to do so).

·                    Washing of cooking utensils, dishes and crockery


General Information

Bring water to a rolling boil (e.g. as with an automatic kettle) and allow to cool Cover water and store in a refrigerator or cold place Water from the hot tap is not safe to drink Domestic water filters will not render water safe to drink Discard ice cubes/ filtered water from fridges/ freezers. Make ice from cooled boiled water Unboiled water can be used for personal hygiene (except brushing teeth and gargling), bathing and flushing toilets.

Caution should be taken when bathing children to ensure they do not ingest the water. It is safer to use boiled and subsequently cooled water for the bathing of infants.Only cooled boiled water should be used in the preparation of salads, fruit and vegetables especially where they are not cooked prior to eating.

§         Water dispensers which are fed from a mains supply should not be used as a source of drinking water.


The Boil Water Notice is precautionary and will remain in place until such time as Cork City Council is satisfied and has verified that all mains supplies are free from risk of contamination.



Valerie O’Sullivan,

Director of Emergency Services,

Cork City Council,

City Hall,









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