Housing Boundary FAQs

Cork City Council will take responsibility for social housing and tenants in the transfer area from May 31st 2019.

Social Housing Applications

If my application for social housing is transferring to the city, will my time on the social housing list be the same?

Yes.  You will transfer to the social housing support application waiting list in Cork City Council with the same assessment category and waiting time that you had on your most recent open application on the Cork County Council list.

What if I am already on the social housing list in Cork City Council?

If you have areas of choice with both Cork City Council and Cork County Council at present, then the application with the longest waiting time will be used.

I have one or two areas of choice that will still be in the county area.  How will this impact?

If one or two of your areas of choice are in the transfer area e.g. Ballincollig, your file will be copied to Cork City Council to join the Social Housing waiting list.  Your waiting time and assessment category will be the same.  Your application with Cork County Council will remain open for your areas of choice remaining in their region.

Will I still see properties advertised for my area of choice on CBL?

Yes.  Cork City Council operates the Choice Based Letting system. You will receive correspondence giving you a username and password to access the system.

I want to apply for social housing and I live in the transfer area, where do I go?

From April 2019, you can apply for Social Housing with Cork City Council via post at Housing Allocations Section, Housing Directorate, City Hall, Anglesea Street, Cork, T12 T997 ,or in person at the Housing Public Counter in the Atrium at City Hall which is open from 10:00 to 16:00 Monday to Friday inclusive.

You can also contact us by email at housingallocation@corkcity.ie or by telephone on: (021) 492 4444 and Customer Services will transfer this call to housing.

Existing Cork County Council Tenants in the Transfer area

I am an existing Cork County Council tenant in the transfer area e.g. Ballincollig, Glanmire, Blarney etc, what happens with my tenancy?

From Friday, 31st May 2019, your tenancy agreement will transfer to your new landlord i.e. Cork City Council and you will be a tenant of Cork City Council.  A Tenants Handbook will also be available to you which contains useful information with regard to Cork City Council tenancies including details on how to request maintenance repairs, which repairs are your responsibility and which repairs are Cork City Council’s responsibility.

What about my rent?  Will it change?

Your rent will remain the same to the end of 2019 unless you have a change in your household circumstances.  So, for example, unless you have an additional member in household or a member of the household leaves etc, your rent will stay the same.

From Friday, 31st May 2019, for any change in your circumstances, income, family composition, you should contact Cork City Council by email on rents@corkcity.ie or by phone on 021- 492 4444.

Cork City Council’s Differential Rents Scheme will be used to assess your rent for 2020.  Cork City Council’s Differential Rents Scheme is available on the website at https://www.corkcity.ie/en/council-services/services/housing/renting-a-council-house/renting-a-council-house1.html

What options will be available to me to pay my rent to Cork City Council?

Cork City Council will write to you in late April with further details on how to pay your rent to the City Council from Friday, 31st May 2019.

Cork City Council offers a number of different payment options to facilitate rent payments.  These are set out below:

  • City Hall Cash Desk
  • Household Budget Payment (An Post)
  • Standing Order through your bank
  • Online
  • Over the phone using a debit card
  • Wages deduction if a City Council employee

How do I request a repair?

From Friday, 31st May 2019, you can log a repair request with Cork City Council.

After May 31, all Housing Maintenance repair requests should be reported by email to housing_maintenance@corkcity.ie  or by phone to 021 492 4444. Before May 31, you should continue to contact Cork County Council as you have done to date.

Please ensure that you give the following details:

  • Your name and address (as on the Tenancy Agreement)
  • a brief outline of the repair requested
  • a contact telephone number (in case there may be a query regarding the repair request).

I have a transfer application for the transfer area, what happens to it now?  Do I need to re-apply?

Your transfer application will be closed with Cork County Council and transferred to Cork City Council.  You can update your application for areas of choice with Cork City Council and you will also have access to the City Council’s CBL scheme. 

I am an existing County Council tenant living in Transfer area- what do I need to do if I have an open Disabled Grant application?

All Disabled Grant applications logged with Cork County Council up to Friday, 31st May 2019 will be processed by Cork County Council. Any open applications where works have not been completed before the 31st May 2019 will be transferred to Cork City Council and will fall under the City Council’s remit.

Housing Assistance Payment (HAP) Scheme

I am a tenant in the HAP scheme in the transfer area, how will I be affected?

Your details will transfer to Cork City Council from Friday, 31st May 2019.   As such, there will be no change for you, other than the Local Authority which administers your HAP support.  Your Landlord will also be contacted in relation to the change of Local Authority.   

In relation to your HAP rent payment, there will be no change for you as you will continue to pay your weekly rent to the HAP Shared Services Centre in Limerick.  Your rent will remain the same until the end of 2019 unless there is a change in your household circumstances.

If you have an open Social Housing application with Cork County Council, you will receive correspondence from Cork County Council.  

From Friday, 31st May 2019, for any change in your circumstances, income, family composition or if you receive notice from your landlord, you should advise the HAP Unit in Cork City Council.  You can email hap@corkcity.ie or phone Cork City Council on 021 4924444.

I am a HAP landlord in the transfer area, am I affected?

Your details will transfer to Cork City Council from Friday, 31st May 2019. 

There will be no change for you, other than the Local Authority which administers the HAP scheme. You will continue to receive your monthly rent payment from the HAP Shared Service Centre in Limerick.  Your tenant will also be contacted in relation to the change of Local Authority.  

From the transfer date, all inspections required for Rented Standards will be carried out by Cork City Council.

From Friday, 31st May 2019, you can email hap@corkcity.ie or phone Cork City Council on 021 4924444.

Rental Accommodation Scheme (RAS)

I am a tenant in the RAS scheme in the transfer area, how will I be affected?

From Friday, 31st May 2019, you will become a RAS tenant of Cork City Council.  As such, there will be no change for you, other than the Local Authority which administers your RAS tenancy.  Your Landlord will also be contacted in relation to the change of Local Authority.   

If you have an open Social Housing application with Cork County Council, you will receive correspondence from Cork County Council.  

With regard to rent payment, Cork City Council will be in touch with you prior to 31st May with details on how to change your rent payments.

From 31st May 2019, for any change in your circumstances, income, family composition or, if you receive notice from your landlord, you should advise the RAS Unit in Cork City Council by email ras@corkcity.ie or by phone on 021 4924444.

I am a RAS landlord in the transfer area, am I affected?

From Friday, 31st May 2019, Cork City Council will become the Local Authority for the area in which you are the owner of property on the RAS Scheme, and will have responsibility for the provision of services, which were previously administered by Cork County Council. 

There will be no change for you, other than the Local Authority which administers the tenancy.   Your details will transfer to Cork City Council.  You will receive your final monthly rent payment, for the month of May, from Cork County Council at the start of May. The payment for the month of June and all further payments will come from Cork City Council.  Your tenant has also been contacted in relation to the change of Local Authority.  

From Friday, 31st May 2019, all inspections required for Rented Standards will be carried out by Cork City Council.

From 31st May 2019, for any queries in relation to your RAS agreement, you should contact the RAS Unit in Cork City Council by email ras@corkcity.ie or by phone on 021 4924444.

Tenant Purchase (Incremental Purchase) Scheme

Does Cork City Council operate a Tenant Purchase Scheme?

Yes.  Cork City Council operates a Tenant Purchase Scheme under the national guidelines of the Incremental Tenant Purchase Scheme 2016.

From Friday, 31st May 2019, applications or enquiries regarding eligibility can be made to 021 4924444 or you may call to the Housing public counter on the Ground Floor, City Hall in Anglesea Street, Cork. 

Note:  Public counter opening times in Cork City Council operate from 10 a.m. to 4 p.m. Monday to Friday. 

Disabled Persons Grants

Does Cork City Council operate the Disabled Persons Grants Scheme?

Yes. Cork City Council operates the Disabled Persons Grant Scheme. The following Grant Schemes are available:

  • Adaptation Grant Scheme
  • Housing Aid for the Elderly Grant Scheme
  • Mobility Aid Grant Scheme
  • Once- Off Adaptation Works for Special Needs Local Authority Tenants

From Friday, 31st May 2019, applications or enquiries regarding Disabled Persons Grant applications can be made to 021 4924444 or you may call to the Housing public counter on the Ground Floor, City Hall in Anglesea Street, Cork. 

Please note that all Grant applications for privately owned homes logged with Cork County Council up to Friday, 31st May 2019 will be dealt with by Cork County Council.

House Loans

Does Cork City Council operate the Rebuilding Ireland Home Loan Scheme?

Yes.  Cork City Council operates the national Rebuilding Ireland Home Loan Scheme which was introduced in 2018.

From Friday, 31st May 2019, applications or enquiries regarding eligibility, from those living in the transfer area, can be made to 021 4924444 or you may call to the Housing public counter on the Ground Floor, City Hall in Anglesea Street, Cork. 

Note:  Public counter opening times in Cork City Council operate from 10 a.m. to 4 p.m. Monday to Friday. 

I live in the transfer area and I have a Rebuilding Ireland Home Loan application approved in principle with Cork County Council, how will I be affected?

Your application will be transferred to Cork City Council’s Credit Committee for consideration.  Cork County Council will write to you regarding this.  Cork City Council will then be in contact with you after 31st May 2019.

I have a Home Loan with Cork County Council and I live in the transfer area, how will I be affected?

Your home loan remains with Cork County Council.  You are not affected. 

Repair & Leasing

Cork City Council administers a Repair & Lease Scheme.

Owners of houses or apartments/bedsits that have been vacant for at least one year and which require an amount of repairs to bring the property to the required standard for rented properties should contact their local authority and express an interest in the scheme.

From Friday, 31st May 2019, applications or enquiries regarding eligibility can be made by email to housingcapital@corkcity.ie or phone Cork City Council on 021 4924444.

Single Dwelling Acquisitions

Cork City Council operates a single dwelling acquisition programme. The options under this scheme include ‘Buy & Renew’ which supports the purchase and renewal of vacant properties of any age, for social housing.  All properties are considered for acquisition.

Applications can be obtained on enquiry from Friday, 31st May 2019, applications or enquiries regarding eligibility can be made by email to housingcapital@corkcity.ie or phone Cork City Council on 021 4924444.

Leasing Scheme

First introduced in 2009, the standard long-term lease arrangement allows Housing Authorities and Approved Housing Bodies to enter into long term leases with private property owners for the purpose of providing social housing for periods between 10 and 20 years.

Applications can be obtained on enquiry from Friday, 31st May 2019. Applications or enquiries regarding eligibility can be made by email to housingcapital@corkcity.ie or phone Cork City Council on 021 4924444.

Downsizing Scheme

Cork City Council has within its rented stock, designated dwellings which are suitable for the needs of elderly persons. Cork City Council’s downsizing scheme allows persons aged 60 years or over who own their private dwelling within the administrative area of Cork City, or are existing Cork City Council tenants to apply to the City Council for a tenancy in a City Council dwelling under the downsizing scheme.

From Friday, 31st May 2019, applications or enquiries regarding eligibility can be made by email to housingcapital@corkcity.ie or phone Cork City Council on 021 4924444.